Sub-processors
Last updated: June 5, 2026
Arlo uses the third-party service providers below (“sub-processors”) to operate the Service. Each is bound by a data-processing agreement and may only process data to provide the Service to us. This list complements our Privacy Policy; we’ll update it as our providers change and, where required, notify customers of material changes.
| Sub-processor | What it does | Processing location |
|---|---|---|
| OpenRouter | Routes AI model requests to the model that runs them | USA |
| Anthropic | AI language model (Claude) inference | USA |
| OpenAI | Text embeddings for memory + search | USA |
| Moonshot AI (Kimi) | AI language model inference | USA / Singapore |
| Exa | Web search for AI answers | USA |
| ElevenLabs | Real-time voice (speech-to-text, text-to-speech) on calls | USA |
| Telnyx | Phone calls and SMS carriage (A2P) | USA |
| Linq | iMessage / FaceTime messaging and calls | USA |
| Recall.ai | Joins, records, and transcribes video meetings | USA |
| Composio | Connects Arlo to your tools (Slack, email, calendar) | USA |
| WorkOS | Authentication and sign-in (SSO) | USA |
| Slack | Slack integration (where you connect it) | USA |
| Microsoft | Microsoft Teams integration (where you connect it) | USA / EU |
| Stripe | Payment processing | USA |
| fal.ai | AI media generation (images, audio, video) | USA |
| Daytona | Sandboxed compute for code/app generation | USA |
| Anchor Browser | Secure browser automation when you ask Arlo to browse | USA |
| Parse.bot | Structured data extraction from websites | USA |
| Cloudflare R2 | File and media storage | USA / global edge |
| Neon | Primary application database (Postgres) | USA |
| Vercel | Hosting for the Arlo web app | USA / global edge |
| Railway | Hosting for the Arlo backend services | USA |